Terms and conditions

Villa Vitali srl

Contract for booking, cancellation and use of Villa Vitali services
Art. 1 Regulations for use of Villa Vitali services

By placing their bookings, clients undertake to comply with the attached regulations for use of the apartments, which form an integral part of this contract.

Art. 2 Booking

Rooms may be booked digitally using this Internet site and by contacting the Management directly; both procedures are regulated by this contract. On placing the booking, Clients undertake to pay a deposit of 30% of the entire charge for their stay, calculated on the basis of the prices for the room in question as of the date of submission of the booking form. The payment may be made directly through the Villa Vitali Internet site, or by PayPal or Credit Card. In the case of bookings made by means other than this site (email), Clients undertake to provide the Management with proof of payment and the details of a Visa or Mastercard credit card. Provision of credit card details is essential for the finalisation of bookings, and, under the terms of the following articles, the Management reserves the right to charge the Client, who hereby authorises any such charges, the penalties due in the event of a no-show on the arrival date, early departure, or any damage caused to the room used. The room requested shall be considered booked on confirmation of receipt of the proof of payment and dispatch of the corresponding email of approval by the Management.

Art. 3 Cancellation by the Client - early departure

Clients wishing to cancel a booking placed on the Internet site or by email must notify the Management immediately, again on the Internet site or by email. Verbal cancellations are not accepted. No charge will be made for cancellations received by the Management up to 14 days prior to the booking period. Otherwise, Clients will be charged a penalty equal to their deposit, and shall not have any entitlement to return of sums paid. In the event of late arrival, early departure or no-show, the Management reserves the right to charge for the entire stay booked.

Art. 4 – Cancellation of booking by the Management

If the Management decides to cancel a booking already placed and confirmed, the Client shall be entitled to compensation equal to the amount of the deposit paid, and thus waives the right to any further claims.

Art. 5 Payment of balance outstanding

The balance of the payment is due at checkout, at which time the sums due for the client's stay will be calculated, at the stated rate, together with all additional sums due in payment for extras and under the main conditions of the regulations, with any charges for damage. A minimum charge of € 30.00 will be applied in the event of loss or breakage of the key.

Art. 6 Legal jurisdiction

Any disputes arising between the client and Villa Vitali with regard to the contract shall be subject to Italian law and the law courts of Milan shall have jurisdiction. The regulations for use are enclosed, and by booking the room and paying the deposit, Clients declare their acceptance of both this contract and the aforesaid regulations, and their individual, independent acceptance of clauses defined as unconscionable under art. 1341 of the Italian Civil Code, contained in articles 1, 2, 3, 4, 5 and 6, and consent to the processing of their personal data pursuant to Italian Legislative Decree 196/2003.

 

Attachment:

Regulations.pdf